Frequently Asked Questions

Everything you need to know about our handcrafted home essentials.

What materials are used in your products?

At Crafted Designs Co, we prioritize sustainability and quality. Our products are made from ethically sourced hardwoods, premium textiles, and eco-friendly resins to ensure longevity and style.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days. For custom or made-to-order furniture pieces, please allow 3-4 weeks for craftsmanship and delivery.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at checkout.

What is your return policy?

We want you to love your home. If you are not satisfied, you can return most items within 30 days of delivery for a full refund or exchange, provided they are in original condition.

How should I care for my handcrafted items?

Each order includes a specific care guide. Generally, we recommend avoiding harsh chemicals and using a soft, damp cloth for cleaning wooden and ceramic surfaces.

Can I request a custom design?

Absolutely! We love bringing your vision to life. Please contact our design team through the 'Custom Orders' page to discuss bespoke dimensions, colors, and finishes.